[5][6] In 2010, Sitejabber partnered with LegitScript to identify fraudulent prescription drug websites and help users avoid them.

[9] Sitejabber’s services have been covered in publications such The New York Times, [10] MarketWatch,[11] MSN Money,,[12]The Atlantic, [13] Wall Street Journal[14] and The Chicago Tribune.

Sitejabber states that its technology allows brands to manage their reputation by collecting, monitoring, and distributing reviews.

The company states that this update helps distinguish the Jabio business platform from the Sitejabber site.

[2] In addition, both B2C and B2B consumers create Sitejabber accounts to rate and review online businesses, providing an overall star-rating as well as evaluating criteria such as service, value, shipping, returns, and quality.