Situational theory of problem solving

[1] This theory has an assumption that “the more one commits to problem resolution, the more one becomes acquisitive of information pertaining to the problem, selective in dealing with information, and transmissive in giving it to others.”[1] STP has been heavily used in the field of public relations to understand why and how publics communicate.

STOPS also expanded the focus of the theory from "decisions" to a more general concept of life "problems."

The communicative action that is relevant to the degrees of information searching for problem solving.

The communicative action that is relevant to the extent of an individual's directedness in acquiring and sharing information.

The communicative action that is relevant to the degrees of educating others to utilize collective behaviors for problem solving.