Sodexo (formerly Sodexho Alliance) is a French food services and facilities management company headquartered in the Paris suburb of Issy-les-Moulineaux.
[citation needed] In 1997, Société d'Exploitation Hotelière's holding company changed its name to Sodexho,[13] and joined forces with Universal Ogden Services, the leading remote-site service provider in the U.S.[13] On 11 January 1995, Sodexo S.A. acquired food company Gardner Merchant Ltd. from Cinven and CVC Capital Partners.
[20] In 2005, Michel Landel was appointed Chief Executive Officer, succeeding Pierre Bellon, who continued as Chairman of the Board of Directors.
[33] In 2011, Sodexo entered an eight-year contract with the US government, by which the company committed itself to provide food services to 51 United States Marine Corps mess halls.
The bar of the letter 'x' is also now curved, like a smile, supposedly suggestive of the company's claimed desire to constantly seek and increase the satisfaction of their clients.
In 2010, the SEIU recruited students at many U.S. colleges to support strikes and demonstrations in protest of Sodexo's alleged unfair labor practices including anti-union behavior and paying low wages.
[45][46] Although one series of strikes at the University of Pittsburgh led to the negotiation of higher wages and lower cost health insurance plans for the cafeteria workers,[47][48][49] none of the Sodexo accounts targeted by the SEIU have unionized or requested an election vote.
According to a statement from Sodexo, the SEIU engaged in a smear campaign in an effort to drive out rival labor unions that have traditionally operated in the foodservice industry as well as for general publicity.
[50] Sodexo filed a lawsuit in March 2011 under the Racketeer Influenced and Corrupt Organizations Act accusing the SEIU of "engaging in illegal tactics in its effort to unionize workers".
Tactics recommended include references to blackmail, extortion, accusations of racism and sexism, and targeting the homes and neighborhoods of business leaders for demonstrations.
[58] The company supplies 2,300 institutions, including schools, senior citizen homes, prisons and branches of the armed forces within the UK.
[58] In August 2013, Sodexo Justice Services was criticised in an official report for subjecting a female prisoner to "cruel, inhumane and degrading treatment", which "appears to amount to torture" at HMP Bronzefield in Ashford, Surrey, UK.
[59] In February 2019, Sodexo was criticized by the United Kingdom Ministry of Justice for failing to prevent repeated and systemic breaches of the human rights of inmates at the Sodexo-operated HMP Peterborough.
"[60] HMP Bronzefield in Surrey, operated by Sodexo Justice Services, were investigated by police after allowing a woman to give birth alone in her cell without any kind of medical support.
[62] Starting in October 2019, Sodexo employees (mainly cleaners, porters and caterers) at St Mary's Hospital, London, organised by the UVW union,[63] protested at unfair pay and terms on their contract with the hospital and were asking to be brought in-house as full NHS employees and to be paid the London Living Wage of £10.85/hour.
After being told that this wasn't possible and after Sodexo pay packets missing payments, employees did several days of industrial action, resulting in one of the longest strikes in NHS history.