On 27 August 2008, the aircraft operating the flight, a Boeing 737 series 200 registered as PK-CJG, overran the runway and crashed onto a house during its landing attempt at Jambi.

[1] Investigation carried out by the Indonesian National Transportation Safety Committee (NTSC) concluded that hydraulics failure were the cause of the crash of Flight 062.

The number one electrical engine driven generator was unusable and thus the crews had to use the Auxiliary Power Unit (APU).

Fearing that the aircraft might overrun the runway, the Captain then asked First Officer Eri to assist the braking.

[2]: 2 [4] Immediately after the crash, the flight attendants waited for the evacuation order from Captain Basuki.

[2]: 2  Rescue services then arrived at the crash site and sprayed the aircraft with foam agents.

The toddler identified as 4-year old Rahmad Sholikin, suffered broken limbs due to the impact.

[8] According to survivors and eyewitnesses, weather condition near or at the airport during the crash was inclement with most claimed that heavy rain was present.

[9] However, the Vice President of Sriwijaya Air, Harwick Lahunduitan, stated that the aircraft involved in the crash was airworthy and if the brake had failed the casualties could have been much more higher.

He later explained that the wind was blowing from the front and was not from the back of the aircraft, and added that the visibility was "great".

[11] The National Transportation Safety Committee found that the aircraft's hydraulic system A had failed during the flight.

The Boeing 737 aircraft is designed to operate on only one Hydraulic System (A or B) with minimal performance loss.

According to the NTSC, the crew should have conducted a go-around and stick to their Quick Reference Handbook (abbreviated as QRH).

An analysis from the NTSC showed that if a failure on the hydraulics occurred, with the combined cargo of Flight 062, the aircraft would take a total distance of 8,606 ft.

They later added that if the crew had handled the failure of the hydraulics correctly, Flight 062 could have landed safely at the airport.

Angkasa Pura II Corporate Secretary Surdayanto stated that the aircraft would be evacuated from the runway by cutting it into several sections.

The toddler's school fee, whose father was killed in the crash, would also be compensated by Sriwijaya Air.