Often, large organizations have many of these functions performed by a specialist department, such as personnel or human resources, but all line managers are still required to supervise and administer the activities and ensure the well-being of the staff that report to them.
[1] Staff managers include people who lead revenue consuming departments, for example, accounting, customer service, or human resources.
They serve the line managers of the organization in an advisory or support capacity by providing them with information and advice.
Human resources (HR) refers to any activity within a business, company, or organization used to deal with the management of its employees.
The main goal of human resourcing is to: "drive innovation, productivity and share price through mobilizing the workforce towards excellence".
[2] This was recognized by David Ulrich, who is thought to be the pioneer of HR (Human Resource Champions Book 1996).
Lower level employees, workers and those who tend to have more of a relationship with their customers or the audience for whom they are trying to direct a product, receive their information over the line of command.
Employees can receive compensation for any serious incidents that may have occurred such as health and safety violations or injuries operating machinery, for example.