It is unusual, in that the facilities on the northbound (opened 1996) and southbound (1999) sides of the motorway are operated by separate companies: Moto (formerly Granada) and Roadchef respectively.

[2] Prior to the construction of the station, a geophysical survey was undertaken to examine cropmarks which possibly marked the location of a ring ditch to ensure that an archaeological site was not destroyed.

The ditch was not found, although medieval and post-medieval artefacts were recovered.

[3][4] Blue Boar constructed the southbound services, in addition to their services at Watford Gap but shortly before completion in 1999 they were acquired by Roadchef, who now operate the site.

[citation needed] The 2019 Motorway Services User Survey found that Stafford's northbound side was in the top five motorway services in the UK for customer satisfaction.