A crisis hotline is a phone number people can call to get immediate emergency telephone counseling, usually by trained volunteers.
[15] Bernard Mayes started the San Francisco Suicide Prevention with a hotline named "Call Bruce" in 1962.
This service provides emotional support 24 hours a day to people throughout Tasmania and does not have any religious affiliations.
In the United States, many college campuses have established telephone counseling lines serviced by volunteers.
[26] The term "emotional support helpline" is sometimes used – which does not imply crisis or counseling, and can include email and text messaging.
Youthline, a youth-oriented crisis helpline in New Zealand, began providing a text messaging counseling support line in 2004.
[27] (0800 543 354) 4357 (Text) 2 3173 - 424 (North Macedonia) The Volunteer Emotional Support Helplines (VESH) represents 1200 member centres in 61 countries.