The owner of the trolleybus network is the Sumy city council, the passenger transportation is provided by KP SMR "Elektroavtotrans" (Sumyelektroavtotrans).

The trolleybus system in Sumy is one of the main types of public transport, covering both the central part and some remote neighborhoods.

Given that half of the trolleybuses have a service life of 20–28 years, the condition of electrical equipment in Sumy is a matter of serious concern.

Currently, Sumyelektroavtotrans has developed a system of capital and medium repairs, taking into account the replacement of electrical wiring, or its restoration, where it is economically feasible.

On January 25, 2020, Oleksandr Perchakov, director of the organization that operates the Sumy trolleybus network, Sumyelektroavtotrans, retired.

In December 2021, KP "Elektroavtotrans" received 10 new trolleybuses, those same ones who waited until October 25 and because of which the local authorities even had to "fight" with the plant.

According to Director Victor Chaly, presented at a meeting at the Sumy City Hall, 38 trolleybuses need medium and overhaul.

[5] In the framework of the project "Urban Public Transport in Ukraine" at the expense of borrowed funds from the European Investment Bank under state guarantees it is planned to purchase 22 trolleybuses worth 4 million euros.