Created by Justin Spitzer, the series continues to follow a group of employees working at Cloud 9, a fictional big-box store in St. Louis, Missouri.

The ensemble and supporting cast features America Ferrera, Ben Feldman, Lauren Ash, Colton Dunn, Nico Santos, Nichole Sakura, Kaliko Kauahi, and Mark McKinney.

Also, newly reinstated store manager Glenn asks Mateo and Cheyenne to make a video collage of Amy's time at Cloud 9.

In March 2020, it was decided that the topic had to be mentioned due to the show's characters being essential workers, with Superstore serving as a "guinea pig" for Universal Television, producers of the series, to test the idea.

However, this resulted in problems with "every single department" during production, causing producer/actor Ben Feldman and actress Lauren Ash to have a session "to test every kind of mask".

[31][20] On the decision to bring Ferrera back to the series, Superstore creator Justin Spitzer told Deadline Hollywood that "It was the first question we asked ourselves.

The website's critical consensus reads, "As funny and poignant as ever, Superstore closes up shop with a superb sixth season that solidifies its place as one of TVs greatest workplace comedies.

"[34] In Entertainment Weekly, Darren Franich said that the season premiere was "instant history with big laughs", as it covered major events that occurred during the COVID-19 pandemic in a humorous way, and called it "a high for the series.

[36] From Slate, Rebecca Onion simply called the premiere a "time capsule of pandemic humor",[37] while The Sydney Morning Herald's Brad Newsome described the sixth season of Superstore as a "challenging comedy that's still clever enough to raise a chuckle".

"[41] Vulture journalist Kovie Biakolo praised the series for its representation of the working class without reducing their characters to simply those traits, summarizing the season as being able to "exhibit a genuine picture of working-class life: wide-ranging, nuanced, and always meeting at a myriad of intersections.