Suzanne was introduced by series producer David Hanson as part of the Ashworth family.

In late 2010 it was revealed that Hall had returned to filming and Suzanne would be pregnant with twins.

Suzanne's storylines have included trying to keep her family together, fathering a son Rhys Ashworth secretly with another man, other affairs and a feud with Kathy Barnes (Sarah Jane Buckley).

In early 2010, it was announced that Allan had stepped down from the position of executive producer and that Paul Marquess had taken over the role.

"[9] On 3 December 2012, Daniel Kilkelly from Digital Spy announced that Suzanne would return to Hollyoaks in a guest capacity that month.

[12] It was announced Hannah, along with Suzanne and the twins would all return for a "huge storyline" surrounding Darren.

[13] After her son Josh and nephew, Fletch (Sam Darbyshire) were involved in a car crash after a joy ride she treated Amy Barnes (Ashley Slanina-Davies) and found out she was pregnant.

When Hannah faints one day in her room, whilst Sarah Barnes (Loui Batley) and John Paul McQueen (James Sutton) are having an argument about Craig Dean (Guy Burnett), Suzanne searches Hannah's room to find out where she has been hiding her food.

She discovers a pile of rotting food under a floorboard in Hannah's room and feels helpless that she is unable to help her daughter and decides that Hannah must be admitted to hospital to receive professional help to recover from her illness, so she is sectioned.

In late May 2009, Suzanne, Neville, Rhys and Josh assumed that Hannah had taken a relapse over her eating disorder.

Nev and Suzanne's teenage godson Duncan Button (Dean Aspen) comes to stay with her the Ashworths.

When Josh's life deteriorates, Suzanne begins to support her son although this causes arguments with Neville who has disowned him.

At Calvin (Ricky Whittle) and Carmel Valentine's (Gemma Merna) wedding, Suzanne sleeps with Darren.

A few days later, Suzanne gives birth to twins Jack and Francine during the opening of Tony Hutchinson's (Nick Pickard) spa.

Cindy Hutchinson (Stephanie Waring) returns and offers Suzanne £100,000 to go back to Spain so that she can have Darren to herself.

Suzanne returns the following year to attend Rhys's funeral and informs Darren that the twins are doing fine and that they are beginning to talk.

Suzanne decides that she wants to take JJ and Frankie back with her to Manchester, but she is persuaded by Darren to stay, so that he can bond with the twins.

Suzanne causes problems between Darren and Nancy, and after a fight with Frankie, she moves in with Pearl Anderson (Dawn Hope) who also employs her at Price Slice.