SysAid Technologies (formerly Ilient) is an international company founded in 2002[1] that develops and provides IT Service Management software.

SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software).

The corporate headquarters is located in Airport City, Israel, near Tel Aviv.

In June 2010, the company opened an additional office in Sydney, Australia.

[3] SysAid products are now used in more than 100,000 organizations[4][5] worldwide in numerous industries, including: healthcare,[6] retail, education, financial services,[7] manufacturing, aviation,[8] and food/beverages.