Tbaytel's services include data, voice, wireless, internet, digital TV and security.

Tbaytel claims to have Northern Ontario's largest 4G Network within a 300,000 km2 area providing coverage along major highway corridors from just west of Sault Ste.

Presently, Tbaytel is the largest independently owned telecommunications provider in Canada.

As of 2017, total dividends paid by Tbaytel to the City of Thunder Bay exceed $200 million.

The company was established in 1902, when Thunder Bay Telephone was formed to connect the then-independent communities of Port Arthur and Fort William.