[5] In 2008, Eastlink purchased the wireline business of ISN, Prince Edward Island's only local internet service provider.

[7] Eastlink delivers digital video/television and cable-network-based Internet services with speeds up to 940 megabits per second, one of the faster networks of this kind in North America.

[9] Eastlink spent $25 million during the 2008 Advanced Wireless Services auction for 19 licenses in Ontario and Atlantic Canada as well as Grande Prairie, Alberta.

[13] Eastlink was the first[14] major Canadian cable company to offer competitive local telephone service in its territory in 1999 over a fibre optic network.

This level of coverage is unique in North America and is a particular challenge in a province prone to extreme weather, fog, and winds.

Eastlink claimed at public forums in early 2010 that the service would operate at under 100ms latency and accordingly be useful for VoIP from arbitrary third parties such as Skype, but this has not been verified.

Critics of the Canopy service, notably Bell, argued that it is expensive (due to shorter range repeater towers).

Its primary competitor, Aliant, by contrast has invested in Wi-Fi, GSM and DSL services, but they remained as of 2011 expensive or unavailable in rural Nova Scotia.

Eastlink was not, as of November 2011, effectively held to its contractual obligation to provide "100% of civic addresses" with service nor its latency promises, even where most such customers could be easily accommodated by extending its wired network to these existing wireless relay towers.

Provinces which currently have some Eastlink service are: Nova Scotia, Prince Edward Island, New Brunswick (limited to southern regions), Newfoundland and Labrador, Quebec, Ontario, Manitoba, Alberta, and British Columbia.

[20] On May 25, 2023, Eastlink announced that it would not renew its carriage agreement with Corus Entertainment, resulting in all of its specialty channels being removed from its services on June 27, 2023.

[21] Almost a year later on June 6, 2024, Corus announced an agreement to reinstate its channels on Eastlink, albeit in paid theme packs rather than as part of the main television bundle.