The Station Master's House is an all year round holiday let, available for booking through railwaystationcottages.co.uk The station is officially an unstaffed halt (tickets must be purchased on the train or prior to travel), but the level crossing at the south end is still staffed (due to its location next to the river bridge) and retains its manually-operated metal gates; the crossing keeper works out of an office in the main building.

Up until 1993, the crossing also had protecting signals worked from a ground frame on the platform; these were replaced by stop and fixed distant boards after the gates were run through by a train.

[3] Digital CIS displays, a pay phone and timetable poster boards are provided to offer train running information.

[5] This station is a request stop only for trains running northbound towards Llandudno.

Following serious flood damage to the line in multiple locations caused by Storm Gareth in March 2019, services were suspended and replaced by buses until repair work was carried out.