[1] The women are hired, compensated, skilled in the basics of sales and marketing, and certified in technologies such as Outreach, Marketo, Salesforce and Eloqua.
James Hooker acquired the majority of the holding company, Pegasus Research Inc., in 1995 and served as president and CEO until he retired in November 2018.
The Latin American (LATAM) headquarters opened in Córdoba, Argentina, where the company originally white-labeled through Affinitas, offering marketing and sales services branded as Televerde.
The company then opened its European headquarters in Glasgow, Scotland in April 2016[2] followed by an Asia Pacific (APAC) office in Melbourne, Australia in November 2017.
The non-profit organization provides reentry support and personal and professional development programs to formerly and currently incarcerated women.
Televerde expanded into the Homestead Correctional Institution in Florida in March 2021 with the opening of its 11th contact center globally.
[8] Televerde's partnership with the UK Ministry of Justice ended in December 2021, and the HMP Styal contact center was closed.