The Telia office in Trondheim consists mainly of sales, customer service and technical departments.

An article form Dagens Næringsliv on September 16, 2013, stated that a security weakness at Telia resulted in the availability of "—with simple resources, to track [the whereabouts of] members of parliament and other Telia customers abroad, when they were on a job [trip] or on a holiday"—until the weakness was rectified (tette hullet) on September 12, 2013.

They launched their "ROAM LIKE HOME" offer right after, allowing customers to use their existing mobile subscriptions in all Nordic and Baltic countries (With the exception of Iceland, Greenland and the Faroe Islands).

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