[1] The organisation brought older and younger people together to reduce loneliness and intergenerational polarisation in London, Manchester and Liverpool.

[2][3] It also shared its approach with communities across the UK,[4] raised awareness of the impact of loneliness, and advocated for government action.

[5] The Cares Family was one of a number of initiatives credited for leading action on Britain's 'loneliness epidemic' which the former UK prime minister, Theresa May, said was 'one of the greatest public health challenges of our time.

Smith wheeled his neighbour to the voting place, returned the next day to take him for a haircut, and the two developed a friendship that helped both feel more connected in their local communities.

[7] The group ceased operating in November 2023, due to difficulty fundraising, unanticipated tax liabilities, and an insufficiently resilient budget.