It peaked at number four on the US Billboard 200 chart and was certified platinum by the Recording Industry Association of America (RIAA).

[4] Band member Kevin Richardson said, "Our management company was supportive and we weren't.

[5] The album remained on the chart for a total of twenty-five weeks (including a re-entry dated February 20, 2016).

[6] On September 19, 2002, The Hits – Chapter One was certified platinum by the Recording Industry Association of America (RIAA) for shipments of over one million copies.

[8] In the United Kingdom the album debuted and peaked at number five on November 10, 2001, staying there for a week.