[8][9] Get Connected was established in 1999 by a partnership between the Suzy Lamplugh Trust and British Transport Police, with support from Railway Children.
Andrew Harrison was trustee for the charity[14] Get Connected raises funds through event fundraising, corporate partnerships, and individual giving.
The Carphone Warehouse supplies Get Connected with office and helpline equipment and it has been instrumental in ensuring it is free to call from all landline and mobile.
[17] In 2003, Get Connected developed an email service in order to make their help more accessible to young people with speaking or hearing impairments.
One-to-one help via live webchat was launched in 2006 and consequently won the ICT Hub Award for Delivering Social and Environmental Benefits in 2007.
It hosts a variety of networking events that enable its members to make contact with other like-minded business women, whilst also raising funds for Get Connected.
Their services include: "Stressheads" is an app available on Android and iOS devices and via web browsers, intended as a distraction tool for young people.
"Stepfinder" is a mobile app for iOS devices that helps young people find the nearest support service.
"Let's Talk Consent Tool" is a web app that guides users through a series of questions to help them understand if they are legally allowed to have sex with someone.
The Mix has also conducted several research studies to better understand young people, their behaviour, the challenges they face and the lives they lead.