[16] There have been a number of minor alterations to the building since its opening, including changing of the ground floor retail area into a cafe, and addition of more windows around its entrance.

[20][21] In 2012, artist Sarah Staton was commissioned to design a new sculpture terrace for the Gallery, opening to the public later that same year the space converted a previously underused area of patio on floor 4.

[22] The Gallery houses the fixed Garman Ryan Collection of sculptures and paintings by modern masters including a large selection of work by Jacob Epstein and many significant works by European artists including Vincent van Gogh, Claude Monet, Turner, Corot, Renoir and Constable represented in prints, sketches, drawings, paintings and sculptures.

It ranges from Victorian paintings by Frank Holl and Briton Rivière, including some of local interest through to works by contemporary artists, such as Catherine Yass, Robert Priseman and Fiona Banner.

Through the Contemporary Art Society Special Collection scheme, the New Art Gallery Walsall was able to add to its collections works by Gavin Turk, Hew Locke, Mike Nelson, Yoshihiro Suda, Dorothy Cross, Laura Ford, Darren Lago, Estelle Thompson, Richard Woods, Yinka Shonibare and Rose Finn-Kelcey.

This has included the acquisition of works by Jochem Hendricks, Grazia Toderi, Dynita Singh, Zhang Enli, Christiane Baumgartner, Barry McGee and Nicolas Provost.

The Gallery has held solo exhibitions by artists including Suzanne Treister, Mark Titchner,[30] Toby Ziegler,[31] Conrad Shawcross,[32] Hew Locke,[33] Joana Vasconcelos, Zarina Bhimji, Christopher Le Brun,[34] Gordon Cheung, Layla Curtis,[35] Anna Barriball, Adam Dant[36] Gavin Turk and Jonathan Yeo.

[17][39] In 2011, the Gallery hosted the exhibition The Life of The Mind: Love, Sorrow and Obsession, curated by artist Bob and Roberta Smith.

[47] The Discovery Gallery, now rebranded Disco, was the first interactive art space of its kind in the country, designed specifically for young visitors and families.

In 2006, the Gallery opened a free public access Art Library, where visitors are able to learn about culture, exhibitions and award-winning architecture.