[citation needed] A chapter towards the end of the book explores the concept of the "sweet spot", the optimal mix of decentralized and centralized attributes.
They apply the Five Legs to the story of Elizabeth Cady Stanton who served as a catalyst to the women's rights movement in the USA with Susan B. Anthony as the champion.
They then focus on some examples of catalysts: Jimmy Wales of Wikipedia; Deborah Alvarez-Rodriguez, who worked for the city of San Francisco and later Goodwill; entrepreneur Auren Hoffman and Josh Sage.
They list a set of catalyst's tools including: Genuine Interest in Others, Loose Connections, Mapping, Desire to Help, Meet People Where They Are, Emotional Intelligence, Trust, Inspiration, Tolerance for Ambiguity, Hands-Off Approach and Receding.
The authors discuss Peter Drucker's assessment of General Motors's management process, how it led to Toyota taking over the auto industry, and how they later collaborated on the NUMMI plant.