Thomas A. Stewart (born 1948[1]) is the Executive Director of the National Center for the Middle Market (NCMM) at the Fisher College of Business at The Ohio State University.
[2] He joined the NCMM after a stint as Chief Marketing and Knowledge Officer of management consulting firm Booz & Company.
[4] Prior to joining HBR, he was editorial director of Business 2.0 and a member of the Board of Editors of Fortune magazine.
In 2016, he published "Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight",[5] co-authored with Patrica O'Connell .
Stewart is a member of the Advisory Council of the Information and Knowledge Strategy[6] master's degree program at Columbia University.