At its time of opening in 19 May 2002 by then Minister for Transport, Yeo Cheow Tong, it was the first air-conditioned bus interchange in the country.

It has a direct connection from the bus interchange to the Toa Payoh MRT station on the North South line.

It is notably the first bus interchange in Singapore to be fully air conditioned[2] and it is housed within the building of HDB Hub.

[3] Similar to other bomb hoaxes at Hougang and Jurong East, 21-year-old Lin Zhenghuang was sentenced to 3 months in jail on 7 February 2007 and fined S$4000 for eight charges under the Computer Misuse Act.

The charges were for 'mooching' or illegally tapping into his neighbour's unsecured wireless internet network and posting a bomb hoax on an online forum of popular technology site HardwareZone.