In 2020, he released an EP, Quarantine Queen, in response to the COVID-19 pandemic featuring "Mask, Gloves, Soap, Scrub", and was the international host of Global Pride 2020.

[18] Barrino rose to fame as the winner of the third season of the reality singing competition American Idol, and working with her would inspire Hall to later audition for the show as well.

[14] After The Color Purple he performed in Memphis: The Musical and touring productions of Beauty and the Beast, Radio City Christmas Spectacular featuring the Rockettes, and Hairspray.

[14] Hall relocated to Los Angeles, eventually living in a four-bedroom "nondescript three-story home in the Hollywood Hills".

[9][14][1] His first video, filmed while still living in Texas, was "a hilarious clip of him singing his order to a McDonald's drive-through speaker (complete with backup singers)".

[24] Later Hall stated that he regretted hiding his sexuality on the show: he had a girl wait for his post-audition walk outside with his golden ticket.

[18] Hall feels, in contrast to producing shows and managing staff, that his Broadway work was less stressful as he was an employee who did his job then was done.

In November 2013, Virgin America produced a pop-music safety video directed by Jon M. Chu with music by Jean-Yves Decornet.

The series portrays and parodies pop stars like Lady Gaga, Beyoncé, Britney Spears, Nicki Minaj, Christina Aguilera, Justin Timberlake, Taylor Swift, Ne-Yo, Kanye West, Eminem, Jay-Z, and Tyga, and draws on the tropes of high school comedy movies.

In October 2015, he was picked as Elvis Duran's Artist of the Month and was featured on NBC's Today show hosted by Kathie Lee Gifford and Hoda Kotb and broadcast nationally where he performed live his single "Wind It Up".

[39] The videos had cameos from Kim Chi, Bob the Drag Queen, Willam Belli, Joseph Gordon-Levitt, Nicole Scherzinger, Pentatonix, Perez Hilton, and Amber Riley.

"[26] Hall announced the Straight Outta Oz Tour to promote the album which originally ran between July 7, and August 12, 2016 in the United States and Canada.

[40] They offered the lead in Kinky Boots "without even auditioning, because they felt my story was so similar to that of Lola's", a drag queen cabaret performer.

The Straight Outta Oz Tour was revived in 2017 and ran between March 30, and June 5, in various North American, European, and Australian locations.

In August 2017, he had a cameo as a back-up dancer in the music video for Taylor Swift's song, "Look What You Made Me Do"; the two had become friends in 2015, and would collaborate on several projects.

Later that month he had a guest appearance in the Bob's Burgers Season 8 episode "The Bleakening" as drag queen Miss Triple-Xmas (or Cleavage to Beaver) performing the song "Twinkly Lights".

To promote the album, Hall embarked on Forbidden: The Tour across the United States, Europe, Asia, Australia, and New Zealand.

On June 17, 2019, Hall appeared in and co-executive produced the music video for singer-songwriter Taylor Swift's song "You Need to Calm Down".

[52] In June 2019, Hall announced that he will be returning to Broadway to play Ogie Anhorn in the musical Waitress opposite fellow YouTuber Colleen Ballinger.

[51][55] From November 2019 to January 2020 Hall will play the lead, Billy Flynn, in the West End version of the musical Chicago.

[57] On April 27, 2020, Hall announced on social media that he had spent the past week writing and recording an EP entitled Quarantine Queen (themed around the COVID-19 pandemic).

On June 8, 2021, Hall released his fourth studio album, Femuline, which was preceded by the singles "Boys in the Ocean" and "Rainin' Fellas".

The album is inspired by gay pride and features appearances from Chaka Khan, Tyra Banks, Brandy, Nicole Scherzinger and Ts Madison.

[64] Yet another controversy would follow Hall during his stint on the show, after he was heard on camera discussing how he charges $250 for a cameo.com video request, despite "not making [them] too personalized because [he does] so many.

"[65] Hall received additional backlash after viewers witnessed the unfounded personal attacks and defamation attempts he made towards Chris Kirkpatrick on the live feeds.