It was created in 1989, providing transportation to medical appointments, day programs, dialysis and other required social services.
The Passenger Plus program, in partnership with the Canadian Red Cross, is being offered for dialysis patients in Brampton and Mississauga.
The Passenger Assistant Program, also in partnership with the Red Cross, is offered for adults and seniors in Brampton and Mississauga who have intellectual or mental health disabilities such as epilepsy, low vision, and Alzheimer's disease.
It is used by people with mobility problems, are unable to climb or descend stairs, or cannot walk a distance of 175 metres.
Less-independent wheelchair users are allowed to use Transhelp, but the elderly or dialysis patients are not automatically eligible.
[2] Transhelp is the most popular paratransit service being offered by the Region: it is projected to make 403,000 trips in 2012.
This initiative helps people with disabilities in Brampton, Ajax, Whitby, Oshawa, and Mississauga to become comfortable and familiar with accessible public transit systems.