The Traveler Redress Inquiry Program (TRIP, sometimes called DHS TRIP) is a program managed by the Department of Homeland Security in the United States that allows people who face security-related troubles traveling by air, receive excessive security scrutiny, or are denied entry to the United States, to file their grievances with and seek redress from the DHS.
[8] Anita Ramasastry wrote for FindLaw that, although an improvement over the status quo, TRIP still did not accord travelers sufficient due process.
[9] A 165-page report was prepared by the Department of Homeland Security Office of Inspector General based on a field investigation between March 2008 and September 2008.
[10] The report found numerous inefficiencies in the program and scope for improvement in security, privacy, reliability, and timeliness.
[10] In July 2009, the Electronic Frontier Foundation requested copies of all complaints submitted to DHS TRIP.