USCIS performs many of the duties of the former INS, namely processing and adjudicating various immigration matters, including applications for work visas, asylum, and citizenship.

Additionally, the agency is officially tasked with safeguarding national security, maintaining immigration case backlogs, and improving efficiency.

USCIS focuses on two key points on the immigrant's path to civic integration: when they first become permanent residents and when they are ready to begin the formal naturalization process.

[9] USCIS's website contains self-service tools, including a case status checker and address change request form.

[14] A field USCIS office provides interviews for all non-asylum cases; naturalization ceremonies; appointments for information; and applicant services.

[16] International offices provide services to U.S. citizens, permanent U.S. residents, and certain other people who are visiting or residing outside the U.S. International offices are in Ankara, Beijing, Guangzhou, Havana, San Salvador, Guatemala City, Tegucigalpa, New Delhi, Nairobi, and Mexico City.

The new mission statement reflects this feedback from the workforce, the Biden administration's priorities, and Jaddou's vision for an inclusive and accessible agency.

[18] The mission statement now reads: USCIS upholds America's promise as a nation of welcome and possibility with fairness, integrity, and respect for all we serve.

[19] This article incorporates public domain material from websites or documents of the United States Department of Homeland Security.