[20] The carrier has incurred losses of over 1 trillion USh (US$300m) in just 5 years since its inception, and in 2025 the Office of the Auditor General has said that the company "could have challenges of meeting and paying its short term financial obligations".

[25] In May 2018, The EastAfrican reported that the Ugandan government had made a small monetary deposit on each of the six aircraft, while it concluded final financing arrangements.

[26] As of 19 March 2019, according to Ephraim Bagenda, the company's chief executive at the time, 12 pilots and 12 co-pilots (total of 24 cockpit crew), all of them Ugandans, had completed their training and certification on the CRJ900-ER aircraft.

[31] On 2 August 2019, the airline announced the launch date as the 28th of the same month, with flights to Nairobi, Mogadishu, Dar es Salaam, Juba, Kilimanjaro, Mombasa and Bujumbura.

[8] On the morning of 28 August 2019, Uganda Airlines had its first commercial flight from Entebbe to Jomo Kenyatta International Airport (JKIA) with eight passengers on board.

[35] In August 2023, UR announced plans to begin scheduled passenger and cargo service to Lagos, Nigeria and Mumbai, India, during Q4 2023.

If and when new equipment is acquired as anticipated, destinations on the radar include Lusaka, Harare, Cape Town, Abuja, Jeddah, London and Guangzhou.

[60] In November 2021, the airline signed a Flight Hour Services (FHS) agreement with Airbus, for after-sales support and training.

[61] In January 2022, the airline began the process of obtaining IATA Operational Safety Audit (IOSA) certification, with expected conclusion in the fourth quarter of 2022.

[70][71] In January 2022, the New Vision newspaper reported that the suspended board members had been asked to resign, so that their terminal benefits could be processed.

[75][76] In March 2024, the Uganda Civil Aviation Authority awarded UR a one year Approved Maintenance Organisation (AMO) certificate.

The carrier is also rated for level 6 maintenance for large aircraft, turbine engines and accessories, covering its A330 and CRJ fleets".

[77] On 10 June 2022, training was provided to 21 Uganda Airlines staff on the RVSM Continued Airworthiness & Maintenance Requirements.

The course occurred via webinar and was conducted by Aleksandr Rudnev, an instructor from Sofema Aviation Services, based in Sofia, Bulgaria.