[4] The company sells its products within the East African Community and in the eastern Democratic Republic of the Congo.

The civil war in South Sudan forced UCL to close operations in that country in 2014.

[1] To reduce operational expenses, the company switched from using heavy fuel oil to coffee husks, as the power source to fire its furnaces, starting in 2015.

Over the years, the following entities have held partial ownership in the company:[8] As of 31 March 2018, the shareholding in the stock of the company, was as depicted in the table below:[9] It is expected that in 2018, the debt amounting to USh23.2 billion[10] that is owed to NSSF will be converted to equity, raising NSSF's shareholding from the current 33 percent to 66 percent.

[13] The company is divided into five administrative departments under the overall supervision of the managing director, Reuben Tumwebaze.