Updata initially focused on implementing local-loop unbundling in UK telephone exchanges, winning a number of contracts[6] Over time, the company has developed a broad range of Internet and broadband services, aimed primarily at public sector clients.
The company operates both as a direct suppliers to public sector clients, and in partnership with larger IT services organisations such as Siemens, Logicalis and Fujitsu.
Updata had significant success with its focus on public sector contracts - offering low cost technology innovation via the competitive dialogue public-sector tendering process.
In 2010, Updata was awarded the contract to provide connectivity for the Hertfordshire Grid for Learning, displacing Virgin Media Business.
In 2012, Updata won a 10-year, £81 million contract to manage and develop the IT network infrastructure and associated services for Essex County Council.