[5] UrbanClap was founded in October 2014 by Varun Khaitan, Abhiraj Bhal, and Raghav Chandra, all of whom had substantial experience living in the United States.

[9] It then raised $25 million in a series B round that was led by Bessemer Venture Partners with participation from returning investors SAIF and Accel Partners[10] A series D round of $50 million was raised by the company in 2018 which was led by Steadview Capital and existing investor Vy Capital.

[14] In June 2023, a report revealed that beauticians associated with Urban Company are required to pay for training before they can begin working on the platform.

[15] Several gig workers told that Urban Company is blocking their IDs (both temporarily and permanently) due to issues such as booking cancellations, taking off from work for two to three days, and a fall in user rating.

"[17] In June 2024, Urban Company's beauty segment workers stage demonstration in Bengaluru over ID blocking.

[18] Partners and gig workers associated with the platform have had issues with the 'auto assign' features, ID blocking and costly grievance remedy.