User onboarding is the process of improving an individual's requirements and success with a product or service.
It is the process through which new software is designed such that new users are provided and acquire the necessary knowledge, skills, and behaviors in order to become “up and running” and effective users of website, app, or software service.
If it can make the point of the product clear and easy to understand the first time a user tries it, have a better chance of gaining excited and engaged customers.
If someone is able to see how the product is useful and exciting to them within a free trial period, it can take them from being a user to a consumer—willing to invest in order to continue their experience.
[2] Leveraging the right user onboarding techniques based on the specific requirements can be extremely beneficial for businesses.