Verisure (formerly known as Securitas Direct) is a security company based in Versoix, close to Geneva in Switzerland and active in 17[3] countries in Europe and South America.

The Swedish unit addressing the business segment holds the name Securitas Direct and will not change to Verisure.

Starting in 1999, GSM transmission technology was implemented, followed a year later by the development of an internal mobile application for the sales team.

[11] The group operates in Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Portugal, Spain, Sweden, UK, Ireland, Argentina, Brazil, Chile and Peru.

[39] A partnership with Covéa was launched in 2017: it allows customers of both Verisure and MMA, MAAF or GMF to not pay a deductible in case of burglary.

The local CFDT denounces the lowest salaries in the sector with barely more than €1,500 and bonuses on objectives "unattainable, unless you work impossible hours!".

[40] The management indicates to review the remuneration which encourages the strikers to stop their movement, it also had to commit to pay the three days of strikes, not to start the mandatory annual negotiations with less than 2% increase in the wage bill and not to relocate.

[44] The employees concerned were partially successful in 2018 with the gradual introduction of a thirteenth month for non-managers and an attendance bonus.

[49] This is also the location of the emergency call and service control center (NSL) for German customers,[50] which was certified in 2020 by VdS Schadenverhütung GmbH.

[57] About 2,500 salespeople worked for the company in 2018, this large number makes it tricky to control,[58] in 2013 a salesperson, who was later punished, encouraged account managers to fake the existence of flights in order to get more customers.

[59] In March 2020 Corporación Financiera Alba made a change in its portfolio, including an investment in Verisure[60] of 7.5% or 557 million euros.

[61] The Spanish subsidiary has been denounced by Facua and sanctioned[62] for bad practices in its advertising, using fear of the elderly as a commercial strategy,[63] for hiding unfair clauses in its contracts[64] and for the lack of efficiency of its alarm systems.

The director of the Competition Authority, Lars Sørgard, says that with a preliminary assessment the case is of great importance but that it is still too early to say whether customers should be compensated.

[72] Also in spring 2019, electricity importer and mobile entrepreneur Nadir Nalbant strongly opposed the collaboration between Sector Alarm and Verisure.

[74] He set up the alarm company Homely in 2019 with prices 5 times lower than those charged by its competitors, which he describes as artificially high.

[74] He denounces the practices of Sector Alarm and Verisure, arguing that they have almost the same packages, the same prices and almost share the market between them, Nalbant told DN at the opening in March.

[74] On 21 June 2019, Sector Alarm agreed to pay the Norwegian Competition Authority's NOK 425 million while stating that it had not collaborated with Verisure.

Verisure Netherlands falls short of the security standards set by insurance companies in the country, lacking a strong BORG certificate.

People also claim to experience door-to-door salespeople of Verisure after it was announced by their local government that they needed to build or create an Asylum Seeker Center.

In 2022, Verisure employees in Sweden were found to have inappropriately accessed and shared sensitive images and videos from security cameras installed in customers' homes amongst colleagues.