They converged at approximately twenty wire centers, which were connected by larger trunk cable ducts running along the East and West Sides of Manhattan.

At each wire center a new central office arose to house telephone switchboards, panel switches and other inside plant, along with technicians, clerks, operators, and other workers.

Forecasters in the late 1960s underestimated demand, resulting in a shortage of capacity in Manhattan, NYTel's principal profit area.

A new wire center at 1095 Avenue of the Americas and 42nd Street relieved four others in Midtown Manhattan of part of their load, as well as providing the company with a new headquarters for the next several decades.

[8] Located at the south end of the East Side trunk cable duct under Second Avenue, this building connects many circuits to Brooklyn which were disrupted.

An obsolete and recently retired exchange at the West 18th Street office, not yet melted down for scrap metal, was temporarily resurrected to serve thousands of E13 customers though existing crosstown cables.

In 1977–1979, New York Telephone got (sometimes mocking)[9] news coverage for trying to remove a long phone book listing for "Montmartre Govt Of" from the government blue pages.

Theater promoter Barry Alan Richmond, who had paid for that listing, appealed to the New York Public Service Commission and two courts, finally announcing a PSC ruling in his favor after two years of this dispute.

On June 30, 2000, Bell Atlantic acquired GTE to form the current Verizon Communications, with the corporate headquarters remaining the same 1095 Avenue of the Americas location until 2006 when HQ returned to 140 West Street.

The destruction included cables under Vesey Street as well as inside plant damaged when I-beams and steel from the towers ran through the building.

Madison Street was closed and cables run out the lower windows of the two buildings and along the pavement to bring immediate service to a few hundred police telephone lines.

During the restoration efforts, trunk cables were run out windows and down the side of the building, flowing through streets closed to traffic, until they found an undamaged manhole for them to enter.