[1] Serrato was born in Chicago;[2] her parents immigrated to the US from Moroleon, Guanajuato, Mexico.
[3] Serrato was the founding executive director of Project Citizenship, a non-profit focused on helping legal permanent residents (green card holders) become American citizens.
According to Congresswoman Katherine Clark (D-MA), it is the largest citizenship provider in New England.
"[8] In 2019, Project Citizenship and Ropes and Gray sued USCIS for their plan to remove fee waivers for the naturalization process.
She served as a Clinical Instructor and later, Domestic Violence Specialist, at the Legal Services Center of Harvard Law School, where she handled domestic violence cases.