[2] Deeply moved by the sight of former servicemen sleeping on the streets of London and along the Thames Embankment, she decided to take practical action.
This led to the opening of H10 in January 1932, a canteen and recreation room in Lambeth, South London dedicated to destitute ex-services personnel.
One of the key initiatives of the charity is the commitment to "No First Night Out", where immediate assistance, including food, new clothing, and safe accommodation, is provided to individuals seeking help and meeting the necessary criteria.
Additional interventions may include counseling, addiction treatment and rehabilitation, debt management, and, when appropriate, access to education, retraining, or the development of new skills.
The charity also assists in identifying employment opportunities, and once veterans are deemed ready, it helps them find appropriately furnished homes.