Video banking

Video banking can be performed via purpose built banking transaction machines (similar to an automated teller machine), or via a videoconference enabled bank branch.

[1] This form of video banking replaces traditional banking tellers to a location outside of the main banking branch area, via the use of video and audio links.

Customer use a purpose built machine in the branch to process viable medias such as cheques, cash, or coins.

[2] Video banking can be provided during non-traditional branch banking hours, up to 24 hours a day,[3] or in non-traditional banking locations such as grocery stores, office buildings, factories, or educational campuses.

[4] The Indian bank IndusInd Bank, for example, launched a service called Video Branch which allows customers to conduct virtual face-to-face banking with bank branch managers or a central video branch from any location.