[5] Eubanks also co-founded the Popular Technology Workshops, which served as a place for ordinary people to come together to define and combat the social, economic and political injustices of the information age.

Eubanks has written two books: Digital Dead End: Fighting for Social Justice in the Information Age (2011)[6] and Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor (2018).

[9][10] Eubanks found that AI-enabled public and private systems linked to health, benefits and policy were making damaging decisions based on flawed data and class, race, and gender biases.

[13] She used examples of automating welfare eligibility (as implemented by former Indiana Governor Mitch Daniels in 2006), predicting child abuse and neglect, and scoring homeless people to categorize them for limited housing.

[14] To solve the issues of automated systems, Eubanks advocated for state intervention and voting policy makers into office who valued social responsibility.