The operations center was enabled in October 2018, with routes that were not covered by other airlines such as Santa Marta, San Andrés, Bucaramanga, and Pereira.

[16][17] In February 2023, JetSmart and LATAM Colombia individually announced their intentions to acquire Viva Air as an alternative to Avianca.

[20] On February 23, 2023, Felix Antelo announced that he was stepping down from his role as President and CEO of the Viva Air Group, citing his health which had "declined recently".

[26] On May 13, 2023, after analyzing the "financial and technical implications" of the merger under these conditions, Avianca withdrew its plans for the acquisition of Viva Air, given the strict requirements of Aerocivil and the damage that these would have on the airline's economy.

[10] On June 22, 2023, the Superintendency of Corporations announced that Viva Air began its liquidation process due to the difficulties its having to resume operations.