The Volvo B7TL was highly popular in the United Kingdom, with a large number being purchased by most of the major bus groups such as FirstGroup and Arriva.

[1][2] Translink of Northern Ireland also purchased over 150 B7TLs with Alexander ALX400 bodies for its Ulsterbus and Citybus operations between 2001 and 2006, with the first batch of 20 B7TLs delivered in 2001 marking the return of double-decker buses to Belfast for the first time since 1989.

[citation needed] The last Volvo B7TLs entered service with First Glasgow with the Wright Eclipse Gemini bodywork in April 2007.

[citation needed] Buses built on the B7TL chassis were also popular with Irish operators Dublin Bus purchasing 648 B7TLs built with Alexander ALX400 bodywork between 2000 and 2007,[citation needed] while Bus Éireann also purchased over twenty B7TLs with East Lancs Myllennium Vyking bodies for services in Cork between 2001 and 2004.

These were the first low-floor buses to enter service in South Africa as part of a major company modernisation scheme.