Originally scheduled to launch on June 29, 2012, the service's inauguration was postponed due to delays in its buses' intelligent transportation system.

Connections between the local Niagara Region Transit service and WEGO require separate fares.

At Fort George National Historic Site, connection is available to Niagara-on-the-Lake Transit's Heritage-Old Town route.

All vehicles are owned by Niagara Region Transit, who leases them to the Niagara Parks Commission to operate on the Green line, Blue line, and the Niagara-on-the-Lake shuttle.

Niagara Region Transit used to operate certain lines using WEGO buses, until an agreement was ended in August 2024.