[4][5][6] The company employs over 62,000 individuals and serves more than 600 clients across 13 countries through 64 delivery centers.

[7] WNS Global Services was established in 1996 as a carve-out of British Airways captive process and back-office activities.

In 2002, Warburg Pincus acquired a majority stake, following which WNS became an independent entity.

[8] The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India.

[15][16][17][18] WNS has 66 delivery centers located in the United States, the United Kingdom, Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, and Turkey.