The original station, which has been converted to non-rail use, is half a mile closer to the town.

Passenger facilities consist of a single rail-level platform, a large car park, toilets (near the car park), and the ground floor of a formerly redundant signal box moved from Swainsthorpe to Wells, wherein a souvenir shop and tearoom are now situated, together with waiting room facilities.

At the northern end of the station there is a smaller secondary engine shed, generally used for the housing of the diesel locomotives.

As of 2014 the northern depot also includes a large purpose-built shed with engineering facilities, lifting equipment, and powerful internal lighting.

Outside the new shed, on the site of the former turntable, a large overhead gantry has been installed (during 2014) for heavy lifting.