Since August 2021, she has served as Hearst Connecticut Media Group's (HCMG) senior vice president of content and editor-in-chief.
[4] Metcalfe is a graduate of University of Western Ontario with a Bachelor of Arts degree and studied journalism at Humber College.
[3] She began her full-time media career at the Lincolnshire Echo newspaper in the United Kingdom as a features writer in November 1998;[3][4] Metcalfe moved to the UK and remained there for 13 years since her husband was a serving Royal Air Force officer.
She was later appointed editor-in-chief of the Greenock Telegraph and Inverclyde Extra daily newspapers and held both jobs between March 2008 and April 2011.
[4][11] Metcalfe was a Master of Ceremony of the 2017 Atlantic Journalism Awards held at Halifax Harbourfront Marriott Hotel on April 28, 2018.
Metcalfe oversees eight dailies as well as several community weeklies, websites, Connecticut Magazine and other specialty publications that are owned by HCMG[13] She was promoted to senior vice president of content in August 2021.