It opened on June 14, 1996,[3] and is a station on the Red, Blue, Green, and Orange lines, serving the West End Marketplace, Dallas Alley, the Dallas World Aquarium and Zoo, the Sixth Floor Museum (in the Texas School Book Depository), Dealey Plaza, the Old Red Courthouse with its Dallas Visitors Center and El Centro College and is within walking distance of the American Airlines Center and the rest of Victory Park.

Following the shooting of Dallas police officers on July 7, 2016, the station was closed during the investigation of the nearby crime scene.

[4] Trains were stopping at all transit mall stations except West End, which they passed through during the incident.

[5] News outlets reported that ridership was lower than normal just after the attacks at nearby stations such as Akard, St. Paul, and Pearl/Arts District, typically busy stations during the morning rush hour.

[6] Media related to West End (DART station) at Wikimedia Commons