The Trust provides a wide range of services to the population of west Suffolk and serves a catchment area of approximately 600 square miles with a population of around 280,000 people.

[1] It was named by the Health Service Journal as one of the top hundred NHS trusts to work for in 2015.

At that time it had 2604 full-time equivalent staff and a sickness absence rate of 3.86%.

[2] The trust went live with the Cerner Millennium electronic patient record system in May 2016.

[3] In September 2016, the trust was selected by NHS England as one of twelve Global Digital Exemplars.