[5] The centre contains the Chermside bus station, a major hub for buses north of Brisbane.

Its 15.5 million customer visits per annum[2] make it Australia's second busiest Westfield shopping centre.

[7] [8] The Brisbane Telegraph reported that more than 15,000 people visited the centre on the opening day - 20 police were on hand for crowd control.

[6] According to The Courier-Mail, the opening had "all the trappings of a Hollywood premiere - prominent personalities, brass bands, popping flashbulbs ... and crowds".

The redevelopment resulted in most of the existing structure being demolished, save for the Myer store and some pieces of adjoining mall, to make way for the larger complex.

In 2000, the second stage of the redevelopment opened, containing a Kmart, Bi-Lo (which existed until March 2008), Target and a 900-seat food court.

[15] In 2005, construction began on another expansion, which officially opened on 19 October 2006 and contained 2,300 more car parks, and over 100 new specialty stores.

In 2011, Westfield Chermside introduced a new 'Park Assist' system to help shoppers find available car parks quicker.

[15][18] In 2015, Scentre Group announced the Westfield Chermside Redevelopment, which will add up to 95 new retailers, a gallery mall, new dining and entertainment precincts and major expansion to the second floor.

This expansion was addition of a second level of stores above the Myer to David Jones fashion mall, and introduced international brands including H&M, Sephora, Uniqlo and Zara.