It was the first Westfield on the Gold Coast and includes Coles, Kmart, Aldi, Target and Woolworths (which was refurbished in December 2023) as majors as well as a food court with McDonald's, KFC and Subway.

When approval for construction of the centre was requested by Westfield, it was suggested that the Helensvale location was too close to existing centres at Southport (Australia Fair) and Runaway Bay (Runaway Bay Shopping Village).

The Gold Coast City Council argued that the planned Westfield Coomera (about 5 kilometres (3.1 mi) up the M1) would cater for the catchment.

Many other Westfield shopping centres conversely are often fully enclosed malls, however the company is redeveloping a number of sites (such as Garden City) to include outdoor, piazza style areas.

In April 2022, the Queensland Investment Corporation sold its 50% shareholding to IP Generation.