The official remix of the song featuring American singers Trey Songz and Ty Dolla Sign was released in February 2018, with the music video premiered in the next month.

"[2]Sydney Scott from Essence wrote that the song "feels like a sexy return to pure R&B, a soundtrack to a romantic evening that ends in the bedroom".

[3] Courtney Bryant of Parle gave a positive review to the song saying it "has a sensual vibe to it" and "definitely delivers just as much as his past work, if not better".

[4] The music video for "When We" premiered via Tank's YouTube channel on August 16, 2017.

[5] While talking about the video in an interview with Billboard, Tank said: "Well, I wanted the song to sound literal.

"[6] Tank performed the song live at the Soul Train Music Awards in November 2017.

[7] On February 2, 2018, in an Instagram livestream Tank teased the remix of "When We" featuring American singers Trey Songz and Ty Dolla Sign.

[9] The music video for the remix, directed by J Valentine and BenMarc, premiered on March 16, 2018.