[5][6] 2Clix claimed it had lost approximately A$150,000 income per month between January and July 2007 and sued for that amount plus legal costs.

[15] Broadband Choice allowed a user to find options available to them and to filter them by features such as price, speed and usage limits.

The primary purpose of the forums is to provide a venue in which to discuss broadband and related areas (such as networking).

Representatives from many Australian service providers, hardware vendors and merchants use Whirlpool as a strictly non-official support and communication channel.

When threads and posts are deleted or moved, placeholders are left allowing users to see the alleged moderation that has occurred.

[27] Most day-to-day administrative tasks are conducted by a team of unpaid volunteer members, who have been given varying degrees of moderation privileges in the forums.